Pharmacist Manager - Dumfries

About the Job

Role Responsibilities

• The day to day leadership and operational management of the pharmacy and the pharmacy team, including carrying out appraisals and ensuring all timesheets are completed and returned to head office on time.
• Motivating the team, ensuring all duties are carried out by the team and that targets set by the company are met and contributed to by the wider Pharmacy team.
• Performance management of the Pharmacy Team and managing competencies
• Ensuring a focus on safety and compliance within the Pharmacy whilst maintaining the Health & Safety Standards for the Pharmacy.
• Maintain pharmacy standards as set by the GPHC.
• Promoting excellent customer service always, identifying training needs where necessary.
• Training, coaching and inspiring colleagues
• Lead the dispensary team in the labelling, endorsing, ordering and preparation of all types of prescriptions and medicine orders.
• Sign off prescriptions filled by the pharmacy technician to ensure proper procedures have been followed.
• Be competent and comfortable participating in all Scottish pharmacy services such as Pharmacy First, CMS, smoking cessation, EHC.
• Responsible for ensuring the pharmacy meets all KPI targets and general upkeep is carried out.
• Provide guidance to patients regarding their prescription and/or supporting members of the team to do so.
• Ordering of dispensary stock in line with company guidelines.
• Ensure dispensary deliveries are ready for collection by delivery driver.
• Oversee receipt of delivery orders, including checking for controlled drugs, ensuring missing items are claimed for and returns sent back within stipulated timeframes.
• Ensure special order items are ordered from the correct supplier and patients are informed of a timescale for receiving their prescriptions.
• Ensure all registers are kept up to date, including controlled drug, private prescription and special orders.
• Build and maintain good relationships with local GP surgeries
• Contacting, building and maintaining relationships with a variety of healthcare professionals with any queries.
• Focus on own Continuing Personal Development to keep up to date knowledge of all legal, technical and professional aspects of pharmacy practice.
• Updating your Pharmacy team on all Head Office communications and updates timeously.
• Complete end of month figures on time and have prescriptions ready for collection on the required date.
• Ensure Standard Operating Procedures are read/signed and followed by all staff.
• Overall responsibility for the retail aspect of the pharmacy and that promotions are displayed in line with company guidelines.