Senior Clinical Service Manager - Manchester

  • North West
  • Highly competitive salary + benefits DOE
  • Ref: 7943

About the Job

Title: Senior Clinical Service Manager
Territory: Manchester
Salary: Highly competitive salary + car allowance on offer
Evolve Consultant: Claire Handley & Andy Boyd
Ref: 7943

We have a new opportunity available to join a leading full-service, clinical provider of out-of-hospital healthcare as a Clinical Services Manager. The successful candidate will manage a team of Clinical Service Managers and will make a significant contribution to the growth of the company by enabling NHS customers to make better use of their inpatient facilities through pathways to avoid admissions or supporting step-down from hospital.

Role Responsibilities

  • Provide Clinical Leadership & Support the Development of Professional Excellence
  • Assume clinical and managerial responsibility for a portfolio of Out of Hospital Services.
  • Give multidisciplinary team clear direction, set clear expectations, and optimise motivation across area of responsibility.
  • Ensure robust processes in place, and being used, to manage patients’ journey from getting onto service through to discharge.
  • Undertake day to day liaison with the Clinical Operations Managers (COMs) to support workload planning and logistics.
  • Support the COMs with assessing and managing workload demands; guide capacity and skill-mix needed to undertake work programme to set standards.
  • Act as a positive role model for organisational values.
  • Initiate regular audits to validate service delivery expectations and quality standards are being met.
  • Assume primary responsibility for the development of the COM group, supporting their development as operational and clinical leaders.
  • Conduct personal development discussions with direct reports and make sure they have robust personal development plans to develop professional excellence and help them realise their potential, and ensure this has cascaded throughout area of responsibility.

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